Sunday, June 12, 2011

What to Avoid in Starting a Small Consumer Goods Business Venture


Everyone wants to start or own a small consumer goods business of their own, or add residual income that could potentially lead to financial freedom. But during theses times, ways of earning income in the consumer goods industry is depressing and risky. While thinking of the exponential profits of a business venture is optimistic, there are important aspects in a small consumer goods business to avoid.


Avoid Starting with a Mistake

Always begin with a feasibility study of the consumer goods business before anything. Feasibility studies allows the owner to see the business even before it actually runs. In this research, data projecting everything from operational costs to net profit are available as basis of performance by the consumer goods business. 

Avoid Partnerships

If the consumer goods business is big enough for a partner, it is advisable to have one. Otherwise, begin as a sole proprietor. Running a consumer goods business is a lot of pressure. Having a partner with a different direction can turn situations complex in a small business set up. It is best to decide and set up policies alone to avoid confusion on authority down the ranks.

Avoid Renting


If a consumer goods business owns its  space, It has a an added advantage in surviving the early stages of operation. Renting out spaces for your business entails additional costs. Especially without having lease contracts, terms of lease could change in favor of the lessor and place a consumer goods business at a disadvantage. 

Avoid high and fluctuating Interest Rates

In  applying for financial help, review the interest rates and terms if it is flexible for your consumer goods business. Rushing to decide on a loan with a high interest rate could lessen your net profit or put business in a losing end. Be aware that money lending is also a business targeted at small consumer goods businesses that needs extra start-up capital.

Avoid unnecessary Costs

In any kind of business set up there are costs. One way to cut costs is by applying process improvement. Have a system that will work to run operations smoothly. Waste and added expenses are avoidable if policies and processes are in place.

To further check on a consumer goods business performance, there is a verification process known as Operational Excellence that helps measure the current standing of a consumer goods business operations. It checks on the processes and raises concerns for improvement. 

Avoid Seasonal Businesses


Having a consumer goods business that operates on seasonal basis is temporary. depending on the profit it will make against the expenses of opening and closing down is really up to the business owner. However, it is not worth the time if  the purpose is a short-term goal. Nurturing a consumer goods business to grow in terms of years of operations is rewarding.

Avoid Personal Cheques and Credit purchases


Being a small consumer goods business needs constant monitoring of the finances and preferring ready capital. Checks and Credit cards for payment are great. However, a lot of fraud involving these kind of payments are common. One delayed payment of  significant amount can ruin the consumer goods business.

Small consumer goods businesses thrive in the frequency of profits coming in. Taking time to resolve this kind of situations is a waste of time and frustrating. A small consumer goods business owner will not survive going through legal processes and add more expenses. It is very important for small consumer goods businesses to always transact on cash basis.  

Avoid unreliable Suppliers


Supplies are the lifeline of a consumer goods business. Delays in deliveries will cost a consumer goods business poor rating in customer service. While staff daily cost will not stop,because employees expect being paid for reporting to work. Business is at a loss if there is no profit made in distributing consumer goods.

Avoid underpaid payment of Employees


While a business owner is in charge of managing the consumer goods business. Its employees run the processes and systems that generate profits indirectly. Paying employees below the set least pay rate will result in either clamor and breakdown in consumer goods operations. Employees can either make or break a business. It is best to look out for their interest and keep up motivations high. 

Avoid Distance

Distance entails mileage. Whether it is your customer, supplies, employees, or the owner who travels to the site, there is a cost on fuel in getting from point A to B. Going out-of-the-way to do a small consumer goods business transaction is not cost-effective nor convenient for everyone involved in the consumer goods business.

As a start-up consumer goods business, it is always an advantage being in a defensive stance in these economically challenged times. A single mistake leads to a lot different directions for a consumer goods business. Although the effects of a mistake are amendable, Prevention of losses on time and  resources in a consumer goods business is best preferred. 

Thursday, June 9, 2011

2 simple tips to drive traffic to your blog and website

Wow...with all the tips to drive traffic to your site in the blogs, websites, and videos it is really overwhelming for someone who has just figured out what SEO means.When I first started a blog, I just wanted to learn how to sell consumer goods using the internet. Unfortunately, blogging is definitely not quite that easy as I assumed it would be.

It is kind of hard taking all the blogging tips and applying it all in an instant, I guess the only way to do blogging, is to start typing and learn something new about blogs and websites each day. Also through reading success stories of people who started out with a few clicks and now earning a fortune with their blogs and websites which is inspiring. I am sure they have added great value in their products and services that contributed to their current achievements in life.


Is it click worthy?

Thinking of ways to drive traffic and entice visitors to click ads in blogs and websites is a very hard task. Frankly, it is the objective of all monetized blogs and websites today, and it's not a secret anymore to the readers of a blog. But by having a content which has useful information to the readers, generates traffic and hopefully earns income.

As an enterprising blogger, I value knowing my audience and directly invite readers to posts their links. Because for any blog to improve, it needs people who are interested in reading the content of other to interact. But more importantly, a writer must provide articles that are interesting and informative to be worth the interaction and be considered click worthy.

Excellent Customer Service 

To focus on driving traffic to a blog or website has simply taken away high sense of customer satisfaction. It would be very rewarding to the owner of the blog or website to have exponential clicks, but we should be concerned of  kind of experience did that user or customer had before he clicked on the blog or website.

Was it worth reading, and clicking on the ads out of interests? Or was clicking done through something posted that never really meant what it implied on the blog or website title? Whether traditional or modern methods, customers still deserve to get quality products and services that includes a great customer service experience.

A business simply flourishes because it is profitable. Profitable, because customers have a use of our products and services that we offer. Lucrative, when customers increases the frequency of their usage. But lot of times its not really about the products or services why people continue to do business with someone. Its more of being provided excellent customer service experience that more than satisfies a customer needs.

Driving traffic to blogs or websites, is providing very interesting articles and by making the articles useful to the readers or customers. The overwhelming satisfaction experience of every reader is the customer service of a post and the natural source of traffic for a bog or website.

Saturday, June 4, 2011

Sales Tips in Achieving Targets through Customer Service

Every consumer goods sales person is given a  sales target. A sales target collectively gives direction to a sales institution . Like if your business aims to meet a percentage in sales growth. You will set on people  a specific amount of productivity to combine with other people's productivity and  meet that expected goal.

Know the target and break it down

Before every start of going after a sales target, know what your up against with. It is exciting to give it your all and go after the sales target. but not knowing much of the factors that could prevent you from your goal could end up frustrating. Because no target is easy. Targets test your skills as a sales person in your defined area.

Like a predator in the jungle, look at that target. Know how it moves or its trends in the field.Work your way up to your target by applying what you know and upon within striking range, pounce or close the deal at once.

So break it down into smaller targets in smaller measures of time. Looking at a target in a bigger perspective will overwhelm you and lead you to worry of milestones way ahead of your current situation. If the  target setting is for a year, break it down into months,  weeks, and days depending on how you want to forecast your productivity and then work it.

Negative factors affecting your sales

Like any other task there are multiple obstacles. Some obvious others just comes out of nowhere. These negative factors won't cause you your goal if you have just a hint of its impending approach. Fail to recognize the problem leads you to suffering its adverse effects. It may present itself in a multitude of forms but how you deal with it determines its degree of opposing your goal.

 There is really no factors affecting sales. Sales is a cycle. You go through the same process repeatedly picking up useful information. And the longer you go through the sales cycle the more skillful you become.  Recognize situations before  they become problems and act upon it. Your mindset also is your determining factor that affects your goal to go either way.

Customer Service is your best commodity 

Customer service is your reputation. It is hard to find a customer, but losing a lot of them is easy. Given all strategies you may apply, customer service is the most effective and yet the hardest task. Customer service is  an intangible commodity and it's not something to go over in the training modules. Customer service orientation is an attitude.

We do not select our customers. Any person showing the least bit of interest in our consumer goods is our potential customer. With or without an immediate sale of your consumer goods, they channel information by word of mouth of our customer service. How we treat them determines if they make  purchases regularly or find your competitor. This is the sales cycle itself.

It is the hardest task because of the fact that every person is unique. If we plan to give excellent customer service to hundreds of people, It entails time, understanding, memory and a lot of patience. Even the roughest customers deserve genuine customer service.

Why? simply because they are customers, and they are a part of your business that you must not deal with objectively. Being subjective and adjusting to different people in providing customer service is a skill that needs mastery at par to that of a psychologists.

Performance is enjoyment and customer service orientation

If all the required task seem a lot for us to handle, It affects our performance in sales. And in sales, we are only good as our previous sales achievement. The task at hand is what matters now. Performance  in sales is an everyday culture. A mindset of constantly meeting the sales target.

We need to find meaning in achieving our sales budgets. How we carry out these tasks depend on the conditioning of our minds. One way of nurturing the drive is customer service orientation. Customers is what the job is for, so we attend to the customers.

Performing a sales job is difficult if we cannot offer the desired personalized service to each customer. If adjusting to every unique customer demand seems impossible, then the solution is to apply all, if not, the most effective customer service practices in every sales call.

 In dealing with customers, the sales agents always enjoy asserting themselves by controlling the conversation through a series of simple questions leading to the closing of a sale; and at the same time gain the customer's responsiveness by enticing them to take part in the discussion. A more in-depth understanding of the product along with developing good business relationships always result in a win-win situation. Our performance is our customer service.